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Sophos Partner Tool SURF will not start (.net error)

mpca
#1 · 13. Juni 2022, 9:12

https://community.sophos.com/sophos-partners/surf/f/discussions/132878/possible-issue-with-opening-surf-2-0-0120

Hi,

I have some reports of new installations of SURF 2.0.0120 failing to launch when clicking on the EXE. The program fails without any visual indication.

If you encounter this, please check C:\ProgramData\Sophos

There should be a folder here called SURF, if it doesn't exist, create it.
Then inside the SURF folder create the following folders if they don't exist:
  • Databases
  • Extracted
  • Monitored
  • Logs
  • Rules
This should resolve the issue.
I will have this fixed in the next release of SURF.
x